Every company needs an effective customer management system. Our business cloud software helps you manage relevant customer information easily and efficiently in a central database. So you can keep on top of your customer base.
Our appointment management software helps you manage your customer contacts and prevent unnecessary effort and chaos. Whether you work from your office, home or a café, our cloud-based customer management solutions gives you access to any device from any place.
Create an individual profile for every customer to store important information, such as their birthday. All data is stored digitally and securely in the database. Customer profiles also show the number of bookings made and the total revenue achieved from each customer.
Add important notes for you and your employees to each customer profile. This can include specific preferences or important information from the last phone call. Notes help you look after your customers more effectively and make your processes more efficient.
All notes are displayed in an activity stream that every employee can see. This overview of your latest activity and customer interactions helps you communicate better and optimizes your processes.
The CRM system allows you to decide whether to accept or delete customer reviews. Each review contains a star rating and a customer comment. They are published on your mini website.
The CRM system notes all changes that customers make to their data. You can synchronize this with a single click instead of making individual adjustments.
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